Before you publish: replace every [BRACKETED] item below with your real details, and have a lawyer in your target markets review this document. This is a working template written to match how the site actually behaves — it is not legal advice, and it has not been reviewed by a solicitor or attorney. Delete this box once that is done.
Legal
Terms of Use
Last updated: [DATE]
These terms govern your use of lavenzacx.com. They are not the terms of any service engagement — services are governed by a separate written agreement signed by both parties.
About this site
This website is operated by [REGISTERED COMPANY NAME], trading as Lavenza CX, of [REGISTERED ADDRESS].
Information on this site
We aim to keep everything here accurate. Descriptions of services, capacity and coverage models are provided for information and do not constitute an offer or a binding commitment. The coverage planner produces indicative estimates only, generated in your browser from simplified assumptions; actual team sizing is determined during discovery and confirmed in writing. Nothing on this site should be relied on as a quotation.
Enquiries
Submitting the contact form does not create a contract or oblige either party to proceed. Any engagement begins only when a written agreement is signed.
Acceptable use
Don't use this site unlawfully, don't attempt to gain unauthorised access to it, don't scrape it for automated bulk collection, and don't use the contact form to send unsolicited commercial messages.
Intellectual property
The Lavenza CX name, the content of this site and its design belong to us. You may view and print pages for your own business evaluation. You may not republish or commercially exploit them without our written permission.
Liability
This site is provided "as is". To the extent permitted by law, we exclude liability for loss arising from reliance on information on this site. Nothing here limits liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be excluded.
Governing law
These terms are governed by the laws of [JURISDICTION, e.g. India], and the courts of [CITY] have exclusive jurisdiction. [NOTE: if you contract with US or UK clients, your client agreement may specify a different governing law — align this with your commercial contracts.]
Contact
Questions about these terms: lavenzacx@gmail.com.